Terms of Service

Effective Date: June 16, 2026

Welcome to SmartNails. These Terms of Service ("Terms") govern your use of our website, SmartNails app, and the purchase and use of our products and services. By accessing our website, using our app, or placing an order, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

Use of Our Website and App

You agree to use the SmartNails website and app only for lawful purposes and in accordance with these Terms.

You must not:

• Violate any applicable laws or regulations;
• Interfere with the operation, security, or functionality of our website or app;
• Attempt to gain unauthorized access to our systems or accounts;
• Upload harmful, unlawful, abusive, or infringing content;
• Use our services for fraudulent or unauthorized purposes;
• Attempt to reverse engineer, copy, or reproduce our technology or software.

Orders

By placing an order, you confirm that:

• All information you provide is accurate and complete;
• You are authorized to use the payment method provided;
• You understand what product and accessories are included in your order;
• You understand that SmartNails products are intended to be used according to the instructions provided.

We reserve the right to refuse or cancel an order if we reasonably suspect fraud, unauthorized activity, pricing errors, or other circumstances that may affect the validity of the order.

SmartNails Products

SmartNails products may include smart nail products, accessories, electronic components, the SmartNails Magic Wand, and access to compatible software or app features.

Product appearance, colors, finishes, and available features may vary depending on the product version, software version, and other factors.

You agree to use the products in accordance with the instructions and safety information provided with your purchase.

SmartNails App and Technology

Certain SmartNails products may require the SmartNails app or compatible technology to access specific features.

App features may include the ability to select or change nail styles, colors, designs, and other supported settings.

We may update, modify, improve, or discontinue certain app features from time to time.

AI-powered features may generate designs based on information, instructions, or images provided by you. AI-generated results may vary and are not guaranteed to exactly match a requested design.

User-Uploaded Content

If you upload photos, images, or other content to the SmartNails website or app, you are responsible for ensuring that you have the necessary rights or permission to use that content.

You must not upload content that:

• Infringes another person's intellectual property or privacy rights;
• Violates applicable laws;
• Contains unlawful or harmful material;
• Is used for fraudulent or abusive purposes.

By uploading content, you grant SmartNails the limited rights necessary to process and use that content to provide the requested service or functionality.

Pricing and Payments

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Payment must be completed before an order is processed.

We reserve the right to change product prices, promotions, and offers at any time. Price changes will not affect orders that have already been accepted and confirmed.

In the event of an obvious pricing or technical error, we reserve the right to cancel the affected order and issue a full refund.

Shipping

Estimated production and delivery times are provided for your convenience and may vary.

SmartNails is not responsible for delays caused by shipping carriers, customs, weather conditions, strikes, service interruptions, or other circumstances beyond our reasonable control.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase.

Intellectual Property

All content and technology available through the SmartNails website and app, including but not limited to:

• Logos
• Trademarks
• Product designs
• Images
• Graphics
• Videos
• Text
• Software
• App interfaces
• Website design
• SmartNails technology

are owned by SmartNails or its licensors and are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or commercially exploit our content, software, designs, or technology without our prior written permission.

Third-Party Services

Our website and app may integrate with or rely on third-party services, including payment processors, analytics providers, hosting services, app platforms, AI providers, and other technology providers.

Your use of third-party services may also be subject to their respective terms and policies.

SmartNails is not responsible for the availability or performance of third-party services outside our reasonable control.

Disclaimer

To the maximum extent permitted by applicable law, our website, app, and services are provided on an "as available" basis.

We do not guarantee that the website, app, or all features will always be available, uninterrupted, or error-free.

Product results and experiences may vary depending on individual use, application, care, device compatibility, and other factors.

Limitation of Liability

To the maximum extent permitted by law, SmartNails shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, app, or products.

To the extent permitted by applicable law, our total liability relating to a product or service shall not exceed the amount you paid for the product or service giving rise to the claim.

Nothing in these Terms limits or excludes any liability that cannot legally be limited or excluded under applicable law.

Privacy

Your use of our website and app is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We may update these Terms from time to time to reflect changes to our products, services, or legal requirements.

Updated versions will be posted on this page with a revised effective date. Your continued use of our website or app after the updated Terms are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to SmartNails and its business operations, subject to any mandatory consumer protection laws that apply in your jurisdiction.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

SmartNails
Email: support@smartnails.co